[
  {
    "type": "multi-input",
    "id": "open-ai",
    "title": "OpenAI",
    "content": "OpenAI settings.",
    "help": "https://board.support/docs/#open-ai",
    "value": [
      {
        "type": "password",
        "id": "open-ai-key",
        "title": "API key"
      },
      {
        "type": "select",
        "id": "open-ai-model",
        "title": "Model",
        "value": [
          [ "", "Default" ],
          [ "text-davinci-003", "Davinci" ],
          [ "text-curie-001", "Curie" ],
          [ "text-babbage-001", "Babbage" ],
          [ "text-ada-001", "Ada" ],
          [ "gpt-3.5-turbo", "gpt-3.5-turbo" ],
          [ "gpt-3.5-turbo-0613", "gpt-3.5-turbo-0613" ],
          [ "gpt-3.5-turbo-16k", "gpt-3.5-turbo-16k" ],
          [ "gpt-3.5-turbo-16k-0613", "gpt-3.5-turbo-16k-0613" ],
          [ "gpt-4", "gpt-4" ],
          [ "gpt-4-0613", "gpt-4-0613" ],
          [ "gpt-4-32k", "gpt-4-32k" ],
          [ "gpt-4-32k-0613", "gpt-4-32k-0613" ]
        ]
      },
      {
        "type": "select",
        "id": "open-ai-mode",
        "title": "Chatbot mode",
        "value": [
          [ "", "Only general questions" ],
          [ "sources", "Only questions related to your sources" ],
          [ "all", "All questions" ]
        ]
      },
      {
        "type": "text",
        "id": "open-ai-fallback-message",
        "title": "Fallback message"
      },
      {
        "type": "text",
        "id": "open-ai-prompt",
        "title": "Prompt"
      },
      {
        "type": "number",
        "id": "open-ai-tokens",
        "title": "Max tokens"
      },
      {
        "type": "number",
        "id": "open-ai-temperature",
        "title": "Temperature"
      },
      {
        "type": "number",
        "id": "open-ai-presence-penalty",
        "title": "Presence penalty"
      },
      {
        "type": "number",
        "id": "open-ai-frequency-penalty",
        "title": "Frequency penalty"
      },
      {
        "type": "number",
        "id": "open-ai-logit-bias",
        "title": "Logit bias"
      },
      {
        "type": "text",
        "id": "open-ai-custom-model",
        "title": "Custom model ID"
      },
      {
        "type": "checkbox",
        "id": "open-ai-active",
        "title": "Chatbot"
      },
      {
        "type": "checkbox",
        "id": "open-ai-spelling-correction",
        "title": "Spelling correction"
      },
      {
        "type": "checkbox",
        "id": "open-ai-spelling-correction-dialogflow",
        "title": "Dialogflow spelling correction"
      },
      {
        "type": "checkbox",
        "id": "open-ai-rewrite",
        "title": "Message rewrite button"
      },
      {
        "type": "checkbox",
        "id": "open-ai-user-expressions",
        "title": "Generate user expressions"
      },
      {
        "type": "checkbox",
        "id": "open-ai-multlilingual-sources",
        "title": "Multlilingual training sources"
      },

      {
        "type": "button",
        "id": "open-ai-user-expressions-btn",
        "title": "Generate user expressions",
        "button-url": "#",
        "button-text": "Generate user expressions"
      },
      {
        "type": "button",
        "id": "open-ai-train-btn",
        "title": "Chatbot training",
        "button-url": "#",
        "button-text": "Train your chatbot"
      }
    ]
  },
  {
    "type": "repeater",
    "id": "open-ai-sources",
    "title": "OpenAI - Training sources",
    "content": "Enter the URL of the sources you want to train the OpenAI chatbot from.",
    "help": "https://board.support/docs/#open-ai-training",
    "items": [
      {
        "type": "url",
        "name": "URL",
        "id": "open-ai-sources-url"
      }
    ]
  },
  {
    "type": "repeater",
    "id": "open-ai-sources-file",
    "title": "OpenAI - Training sources - PDF and Text Files",
    "content": "Upload the PDF and text files you want to train the OpenAI chatbot from.",
    "help": "https://board.support/docs/#open-ai-training",
    "items": [
      {
        "type": "upload-file",
        "name": "",
        "id": "open-ai-sources-file-url"
      }
    ]
  },
  {
    "type": "multi-input",
    "id": "google",
    "title": "Google",
    "content": "Google and Dialogflow settings.",
    "help": "https://board.support/docs/#google-sync",
    "value": [
      {
        "type": "text",
        "id": "google-client-id",
        "title": "Client ID"
      },
      {
        "type": "password",
        "id": "google-client-secret",
        "title": "Client secret"
      },
      {
        "type": "text",
        "id": "google-refresh-token",
        "title": "Refresh token"
      },
      {
        "type": "text",
        "id": "google-project-id",
        "title": "Project ID or Agent Name"
      },
      {
        "type": "select",
        "id": "dialogflow-location",
        "title": "Dialogflow location",
        "content": "",
        "value": [
          [ "", "Global" ],
          [ "us-central1-", "us-central1" ],
          [ "northamerica-northeast1-", "northamerica-northeast1" ],
          [ "us-east1-", "us-east1" ],
          [ "us-west1-", "us-west1" ],
          [ "europe-west1-", "europe-west1" ],
          [ "europe-west2-", "europe-west2" ],
          [ "australia-southeast1-", "australia-southeast1" ],
          [ "asia-northeast1-", "asia-northeast1" ]
        ]
      },
      {
        "type": "select",
        "id": "dialogflow-edition",
        "title": "Dialogflow edition",
        "content": "",
        "value": [
          [ "es", "Dialogflow ES" ],
          [ "cx", "Dialogflow CX" ]
        ]
      },
      {
        "type": "number",
        "id": "dialogflow-confidence",
        "title": "Dialogflow Intent detection confidence",
        "help": "https://board.support/docs/#dialogflow-confidence"
      },
      {
        "type": "button",
        "id": "dialogflow-sync-btn",
        "title": "Synchronize",
        "button-text": "Synchronize",
        "button-url": "#"
      },
      {
        "type": "button",
        "id": "dialogflow-redirect-url-btn",
        "title": "Authorised redirect URI",
        "button-text": "Get URI",
        "button-url": "#"
      },
      {
        "type": "button",
        "id": "dialogflow-saved-replies",
        "title": "Add Intents to saved replies",
        "button-text": "Add Intents",
        "button-url": "#",
        "help": "https://board.support/docs/#dialogflow-saved-replies"
      },
      {
        "type": "checkbox",
        "id": "dialogflow-active",
        "title": "Dialogflow chatbot"
      },
      {
        "type": "checkbox",
        "id": "google-multilingual",
        "title": "Multilingual"
      },
      {
        "type": "checkbox",
        "id": "google-multilingual-translation",
        "title": "Multilingual via translation",
        "help": "https://board.support/docs/#google-translation"
      },
      {
        "type": "checkbox",
        "id": "google-translation",
        "title": "Automatic translation",
        "help": "https://board.support/docs/#google-translation"
      },
      {
        "type": "checkbox",
        "id": "google-language-detection",
        "title": "Language detection",
        "help": "https://board.support/docs/#google-translation"
      },
      {
        "type": "text",
        "id": "google-language-detection-message",
        "title": "Language detection message"
      },
      {
        "type": "checkbox",
        "id": "dialogflow-welcome",
        "title": "Dialogflow welcome Intent",
        "help": "https://board.support/docs/#dialogflow-welcome"
      },
      {
        "type": "checkbox",
        "id": "dialogflow-send-user-details",
        "title": "Send user details",
        "help": "https://board.support/docs/#dialogflow-send-details"
      }
    ]
  },
  {
    "type": "repeater",
    "id": "dialogflow-departments",
    "title": "Dialogflow - Departments linking",
    "content": "Set a dedicated Dialogflow agent for each department.",
    "help": "https://board.support/docs/#dialogflow-departments",
    "items": [
      {
        "type": "number",
        "name": "Department ID",
        "id": "dialogflow-departments-id"
      },
      {
        "type": "text",
        "name": "Project ID",
        "id": "dialogflow-departments-agent"
      }
    ]
  },
  {
    "type": "multi-input",
    "id": "dialogflow-google-search",
    "title": "Google search",
    "content": "Let the bot search on Google to find answers to user questions.",
    "help": "https://board.support/docs/#google-search",
    "value": [
      {
        "type": "checkbox",
        "id": "dialogflow-google-search-active",
        "title": "Active"
      },
      {
        "type": "checkbox",
        "id": "dialogflow-google-search-spelling-active",
        "title": "Spelling correction"
      },
      {
        "type": "text",
        "id": "dialogflow-google-search-id",
        "title": "Search engine ID"
      },
      {
        "type": "password",
        "id": "dialogflow-google-search-key",
        "title": "Api key"
      },
      {
        "type": "select-checkbox",
        "id": "dialogflow-google-search-entities",
        "title": "Entities",
        "value": [
          [ "PERSON", "Person" ],
          [ "LOCATION", "Location" ],
          [ "ORGANIZATION", "Organization" ],
          [ "EVENT", "Event" ],
          [ "WORK_OF_ART", "Artwork" ],
          [ "CONSUMER_GOOD", "Consumer product" ],
          [ "PHONE_NUMBER", "Phone number" ],
          [ "ADDRESS", "Address" ],
          [ "DATE", "Date" ],
          [ "NUMBER", "Number" ],
          [ "PRICE", "Price" ]
        ]
      }
    ]
  },
  {
    "type": "checkbox",
    "id": "dialogflow-timetable",
    "title": "Disable during office hours",
    "content": "Enable the chatbot outside of scheduled office hours only."
  },
  {
    "type": "checkbox",
    "id": "dialogflow-disable-tickets",
    "title": "Disable for the tickets area",
    "content": "Disable the chatbot for the tickets area."
  },
  {
    "type": "multi-input",
    "id": "dialogflow-human-takeover",
    "title": "Human takeover",
    "content": "If the chatbot doesn't understand a user's question, forwards the conversation to an agent.",
    "help": "https://board.support/docs/#dialogflow-human-takeover",
    "value": [
      {
        "type": "checkbox",
        "id": "dialogflow-human-takeover-active",
        "title": "Active"
      },
      {
        "type": "checkbox",
        "id": "dialogflow-human-takeover-auto",
        "title": "Automatic human takeover"
      },
      {
        "type": "textarea",
        "id": "dialogflow-human-takeover-message",
        "title": "Message"
      },
      {
        "type": "textarea",
        "id": "dialogflow-human-takeover-message-confirmation",
        "title": "Confirmation message"
      },
      {
        "type": "text",
        "id": "dialogflow-human-takeover-confirm",
        "title": "Confirm button text"
      },
      {
        "type": "text",
        "id": "dialogflow-human-takeover-cancel",
        "title": "Cancel button text"
      }
    ]
  },
  {
    "type": "number",
    "id": "dialogflow-bot-delay",
    "title": "Bot response delay",
    "content": "Add a delay (ms) to the bot's responses. Default is 2000."
  },
  {
    "type": "checkbox",
    "id": "ai-smart-reply",
    "title": "Smart Reply",
    "content": "Follows a conversation between a human agent and an end user and provide response suggestions to the human agent in real-time.",
    "help": "https://board.support/docs/#smart-reply"
  },
  {
    "type": "checkbox",
    "id": "dialogflow-email-piping",
    "title": "Reply to user emails",
    "content": "Allow the chatbot to reply to the user's emails if the answer is known and email piping is active."
  },
  {
    "type": "checkbox",
    "id": "dialogflow-sms",
    "title": "Reply to user text messages",
    "content": "Allow the chatbot to reply to the user's text messages if the answer is known."
  }
]